Privacy Policy
This Privacy Policy explains what information Doctor K Cosmetics collects when you use our website, how we use it, and the choices you have.
Information We Collect
We collect information you give us directly, such as your name, email address, phone number, delivery address, and order details when you place an order, create an account, subscribe to our newsletter, or contact us. If you leave a product review, we may display your name alongside it.
We also collect some information automatically, such as pages you visit and general device information, to help us keep the site working correctly and understand how it's used.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Create and manage your account, including your order history and wishlist
- Send order confirmations and delivery updates
- Send newsletter emails, only if you've subscribed, and you can unsubscribe at any time
- Respond to questions and support requests
- Improve our website, products, and customer experience
- Detect and prevent fraud or misuse of our website
Payment Information
Cash on Delivery orders don't involve sharing any payment details with us online. For card payments, your payment details are entered directly with our payment processor and are not stored on our servers — we only receive confirmation of whether the payment succeeded.
Cookies
We use cookies and similar technologies to keep you signed in, remember items in your cart, and understand how our website is used. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended without them.
How We Share Your Information
We do not sell your personal information. We share it only where necessary to run our business, including:
- Delivery couriers, to fulfill and deliver your order
- Our payment processor, to handle card payments securely
- Service providers who help us operate the website, such as hosting and email delivery
- Authorities, where required by law
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to keep your data protected.
Your Rights
You can review and update most of your account information at any time by logging into your account. You can also contact us to request a copy of your data, ask us to correct it, or request that we delete your account and associated personal information, subject to any records we're required to keep by law.
Children's Privacy
Our website is not directed at children, and we don't knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out through our Contact page.